New customers have asked me how large my staff is. My response is that my staff is always as large as it needs to be.
Some remodeling/construction businesses have full time staff that they pay whether or not they are working. That overhead cost has to be absorbed somewhere, which is the customer’s bill.
I have worked in the construction field for over 20 years, and I have established excellent relationships with top sub-contractors. Most projects require a variety of trades. When a particular skill or craft is needed I call upon these experts, and pick the best person needed for the job at hand. In the end the customer benefits by getting excellent quality work at a fair price.